Refund policy

Return & Refund Policy

Last Updated: July 2026

At YUZARSIF, we aim to provide premium quality watches, perfumes, bracelets and accessories with the best possible shopping experience. Customer satisfaction is important to us, and we carefully inspect products before dispatch.

Please read our return and exchange policy below.

1. Return Eligibility

Returns or exchanges are accepted only in the following cases:

Product received is damaged or defective
Wrong product received
Product received is different from the order placed

Customers must contact YUZARSIF within 48 hours of receiving the order to request a return or exchange.

Requests submitted after this period may not be accepted.

2. Product Condition Requirements

To be eligible for a return or exchange:

Product must be unused and in original condition
Original packaging, box, accessories and tags must be available
Product must not show any signs of wear, damage or alteration

Items returned without original packaging may not be accepted.

3. Watches & Accessories

For watches and accessories, returns are only accepted for manufacturing defects, wrong items or damage caused before delivery.

Minor differences in colour, appearance or finishing due to photography, lighting or screen settings are not considered defects.

4. Perfume Return Policy

Due to hygiene and personal-use reasons, perfumes cannot be returned or exchanged after opening or use.

If you receive a damaged, leaking or incorrect perfume product, please contact us within 48 hours with clear images or videos of the received item.

5. Refund Process

Once the returned product is received and inspected, we will notify you regarding approval or rejection of your refund request.

If approved:

Refunds will be processed through the available payment method.
For Cash on Delivery orders, refund arrangements will be communicated through customer support.
Shipping charges may not be refundable.

Refund processing time may vary depending on the payment method and verification process.